Cookies Policy

Our Cookies

Our Cookie Policy explains what cookies are, how we use cookies, and how to set and change your cookie settings.

What are cookies?

Cookies are small text files that are sent from our server to your browser and stored on your computer, and that your browser provides to our Website each time you return to our Website.

Cookies help us to analyse web traffic and identify which pages of our Website are being used. Our Website also uses cookies to respond to you as an individual so that we can tailor to your needs by gathering and remembering information about your preferences, as well as enabling you to login to your account. We use this information for the purposes set out below.

Does BUNAC use cookies?

Yes. BUNAC Travel Ltd and our marketing partners, affiliates, and analytics or service providers use cookies and other technologies to ensure everyone who uses the Websites has the best possible experience.

Our use of cookies

Our cookies fall into the following categories:

  • Essential cookies: These cannot be opted-out of. Essential cookies are required for the operation of our website and to meet our contractual obligations with 3rd party suppliers. One example of an operational cookie is “__zlcstore” which is necessary for the chat-box function on the website to function. An example of an essential analytics cookie is Google Analytics, excluding remarketing and advertising reporting features, which provides us with anonymous and aggregated website performance data.
  • Performance cookies: These cookies are not Essential but help us improve the service we provide to you. One example of a Performance cookie is “_ZD-buid”, this is a unique id that identifies the user on recurring visits for our chat box.
  • Marketing cookies: These cookies allow us to make our marketing to you more relevant and to target advertising to you while you are on other sites. Please note that turning off Marketing cookies won't mean that you will never see any of our advertising, it simply means that it is not personalised. Also, accepting Marketing cookies means that you may see advertising from our partners while on our website. An example of a Marketing cookie records your visit to our websites, the pages you have visited and actions you have taken. We may use this to make our advertising displayed on other sites, search engines or social media platforms more relevant to you.

Full details of the cookies that we use are listed below in our section 'Our Cookies'.

Consent and Control

Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies (unless those Cookies are from the Essential category); however certain features of our site may not function fully or as intended. Also, you will be given the opportunity to opt-in or opt-out of different categories of Cookie that we use. Cookie Settings at any time to review or change these preferences.

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. Below are links to most of where to find this information in most popular browsers.

Google Chrome https://support.google.com/chrome/answer/95647?hl=en-GB

Microsoft Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge?ui=en-US&rs=en-US&ad=US (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

Safari (iOS): https://support.apple.com/en-gb/HT201265

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US

Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

Third Parties' use of cookies on our Website

Third party Cookies are not controlled by us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on our Site, or by third parties providing analytics services to us. Some of the services and advertisements on our Website and mobile apps, are delivered or served by third-party companies, which may collect information about your use of the services. These companies may place or recognize cookies, Web beacons or other technology to track Personal Information about our Website users. For example, in the course of serving certain advertisements, an advertiser may place or recognize a unique cookie on your browser in order to collect certain information about your use of our Website. For another example, an advertiser or adserver may also be able to collect your device’s unique identifier in the course of serving an ad. In many cases, this information could be used to show you ads on other websites based on your interests.

We do not have access to, nor control over, these third parties' use of cookies or other tracking technologies or how they may be used and, if you choose to accept their cookies, we recommend you review their own privacy policies to see how they will process your Personal Information. For example, for more information about how Google uses cookies, please visit the following pages: http://www.google.com/intl/en/policies/technologies/cookies/ and https://adssettings.google.com/authenticated

Changes to this Cookie Policy

This Policy will change over time as cookies change, and when the law changes, and as we improve our cookie experience across our websites. Also, we may add or remove cookies to the existing categories we have defined without asking for re-consent. For example, if a new Marketing cookie was added to Marketing category, we will not ask for your consent again as a result of adding this cookie.

Further information

We are in the process of deleting old webpages that do not conform to our cookie policy. So from time to time, you may encounter an old webpage not managed by your Cookie Settings. We ask for your patience while we fix this situation, and if you would like to report one of these pages to us, please email promo@bunac.org.

Also, if you generally want to know more about how we use Cookies, you can also contact us promo@bunac.org.

If you are interested to know more about related policies that concern your personal information, please review our Privacy Policy and Terms and Conditions.

Cookie Law

The relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)] are relevant to our Cookie Policy.

Essential Cookies

Cookie Name Host Description / Purpose Duration Sites
__cf_bm zendesk.com This cookie is used to distingish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 1 day bunac.org
__cfruid zendesk.com This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. Sessions bunac.org
__zlcstore bunac.org This cookie is necessary for the chat-box function on the website to function Persistent bunac.org
AWSALBCORS zopim.com Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 6 days bunac.org
ccConsentUser bunac.org Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent Cookie scan report - 1/5 box will not be presented again upon re-entry Persistent bunac.org
__utmc bunac.org Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. Sessions bunac.org.uk, myaccount.bunac.org.uk
ZD-suid bunac.org Unique id that identifies the user's session Persistent bunac.org.uk
__ga bunac.org Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years bunac.org
__gat bunac.org Used Google Analytics to throttle request rate. Sessions bunac.org
__gid bunac.org Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Sessions bunac.org
p.gif typekit.net Script tag, page source line number 1077. Sessions bunac.org, backpackerjobzone.com
Currency bunac.org Registers the currency the customer used in the past, so its pre-selected on subsequent web visits Persistent bunac.org
@@scroll# bunac.org unclassified session bunac.org
ZD-store bunac.org Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user Persistent bunac.org

Performance Cookies

Cookie Name Host Description / Purpose Duration Sites
ZD-buid bunac.org Unique id that identifies the user on recurring visits ( Zen Desk) persistent bunac.org

Marketing Cookies

Cookie Name Host Description / Purpose Duration Sites
ads/ga-audiences google.com Used by Google Adwords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. sessions bunac.org
IDE doubleclick.net Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year bunac.org.uk
test_cookie doubleclick.net Used to check if the user's browser supports cookies. 1 day bunac.org
VISITOR_INFO1_LIVE youtube.com Tries to estimate the users' bandwidth on pages with integrated Youtube videos 179 days bunac.org
YSC youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. session bunac.org
yt.innertube::nextId youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen . persistent bunac.org
yt.innertube::requests youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. persistent bunac.org
yt-remote-cast-installed youtube.com Stores the user's video player preferences using embedded YouTube video session bunac.org
yt-remote-connected-devices youtube.com Stores the user's video player preferences using embedded YouTube video persistent bunac.org
yt-remote-device-id youtube.com Stores the user's video player preferences using embedded YouTube video persistent bunac.org
yt-remote-fast-check-period youtube.com Stores the user's video player preferences using embedded YouTube video session bunac.org
yt-remote-session-app youtube.com Stores the user's video player preferences using embedded YouTube video session bunac.org
yt-remote-session-name youtube.com Stores the user's video player preferences using embedded YouTube video session bunac.org
zte# bunac.org Saves a Zopim Live Chat ID that recognises a device between visits during a chat session. session bunac.org