**This website uses cookies**
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. [Read our cookies policy here](/cookies-policy/)

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An outline of how we use cookies on this website

Cookie Policy

# COOKIE POLICY

 
**Scope of this policy** 

1. BUNAC, trading under JENZA Travel International Ltd (we or us or our) uses cookies when you visit our website, jenza.com, (the Website) to help customise the Website and improve your experience using the Website.  

2. This policy applies between you, the user of this Website, and us, JENZA Travel International Ltd, the owner and provider of this Website.  

3. When you visit the Website, and before your Website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling us to provide a better experience and service. You may, if you wish, deny consent to the placing of these cookies; however, certain features of the Website may not function fully or as intended.  

4. This cookie policy should be read alongside, and in addition to, our Privacy Policy, which can be found [here](/privacy-policy/).


**What are cookies?** 

5. A cookie is a small text file placed on your computer by this Website when you visit certain parts of the Website and /or when you use certain features of the Website.  

6. This Website may place and access certain cookies on your computer. We use these cookies to improve your experience of using the Website and to improve our range of services.  

7. Cookies do not usually contain any information that personally identifies you, the Website user. However, personal information that we store about you may be linked to the information obtained from and stored in cookies. For more information on how such personal information is handled and stored, refer to our Privacy Policy which is available online at: jenza.com/privacy-policy


## Types of cookies

8. This Website uses the following cookies:  

 
**Strictly necessary cookies**  
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.  


**Analytical/performance cookies** 
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.   

 
**Functionality cookies**
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookie.   


**Targeting cookies**
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.   

  
9. You can find a list of the cookies that we use in the attached Cookie Schedule.  

10. We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.  

 

## How to control your cookies

11. We give you control over which cookies we use. 

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. Below are links to most of where to find this information in most popular browsers.

[Google Chrome](https://support.google.com/chrome/answer/95647?hl=en-GB)

[Microsoft Internet Explorer](https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc)

[Microsoft Edge](https://support.microsoft.com/en-us/microsoft-edge?ui=en-US&rs=en-US&ad=US) (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

[Safari (macOS)](https://support.apple.com/en-gb/guide/safari/sfri11471/mac)

[Safari (iOS)](https://support.apple.com/en-gb/HT201265)

[Mozilla Firefox](https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US)

[Android](https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en) (Please refer to your device’s documentation for manufacturers’ own browsers)

12. You can also choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please see the help menu in your internet browser.  

13. You can switch off cookies at any time, however, you may lose information that enables you to access the Website more quickly and efficiently.  

14. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.  

15. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.  

 

## Changes to this policy

16. BUNAC, trading under JENZA Travel International Ltd reserves the right to change this cookie policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the cookie policy on your first use of the Website following the alterations.  


**Contact details**

17. The Website is owned by JENZA Travel International Ltd, trading as BUNAC, is a company registered in Dublin, Ireland with Registered Company No. 707281 and registered address at 29-31 South William St, Dublin, Ireland, D02 EY96.

18. You may contact us:  

a. by post using the address above.  

b. by telephone at 0203 929 8666 

c. by email at info@bunac.org

 
**Attribution**

19. This cookie policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en). This policy was created on 01 December 2022.  

 
**COOKIE SCHEDULE**

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.  

**Cookies that we use on the Website**

 
**Strictly necessary  | We use the following strictly necessary cookies:**  

Cookie name  | AWSALB 

Description/ purpose  | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to
optimize user experience.

Host | inspire.hanovercrm.com
Duration | 7 days

Cookie name  | AWSALBCORS

Description/ purpose  | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to
optimize user experience.

Host | inspire.hanovercrm.com
Duration | 7 days

Cookie name  | localforage#local-forage-detect-blob-support

Description/ purpose  | Detects whether the visitor’s browser allows for blob -format-storage.

Host | jenza.freshchat.com
Duration | Persistent

Cookie name  | rc::a

Description/ purpose  | This cookie is used to distinguish between humans and bots. This is beneficial for the web site, in order to
make valid reports on the use of their website.

Host | gstatic.com
Duration | Persistent

Cookie name  | rc::c

Description/ purpose  | This cookie is used to distinguish between humans and bots.

Host | gstatic.com
Duration | Session

**Analytical/performance  | We use the following analytical/performance cookies: ** 

Cookie name  | _ga

Description/ purpose  | Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Host | jenza.com
Duration | 2 years 

Cookie name  | _ga_#

Description/ purpose  | Used by Google Analytics to collect data on the number of times a user has visited the website as well as
dates for the first and most recent visit.

Host | jenza.com
Duration | 2 years   

Cookie name  | _gat

Description/ purpose  | Used by Google Analytics to throttle request rate.

Host | jenza.com
Duration | 1 day  

Cookie name  | _gid

Description/ purpose  | Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Host | jenza.com
Duration | 1 day  

Cookie name  | _hjAbsoluteSessionInProgress

Description/ purpose  | This cookie is used to count how many times a website has been visited by different visitors - this is done
by assigning the visitor an ID, so the visitor does not get registered twice.

Host | jenza.com
Duration | 1 day  

Cookie name  | _hjFirstSeen

Description/ purpose  | This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the
website

Host | jenza.com
Duration | 1 day  

Cookie name  | _hjIncludedInPageviewSample

Description/ purpose  | Used to detect whether the user navigation and interactions are included in the web site’s data analytics.

Host | jenza.com
Duration | 1 day  

Cookie name  | _hjIncludedInSessionSample_#

Description/ purpose  | Collects statistics  on the visitor's visits to the website, such as the number of visits, average time spent on
the website and what pages have been read

Host | jenza.com
Duration | 1 day  

Cookie name  | _hjRecordingEnabled
Description/ purpose  | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.

Host | hotjar.com
Duration | Session 

Cookie name  | _hjRecordingLastActivity
Description/ purpose  | Sets a unique ID for the session . This allows the website to obtain data on visitor behaviour for statistical
purposes. 

Host | hotjar.com
Duration | Session 


Cookie name  | hjSession_#
Description/ purpose  | Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on
the website and what pages have been read .

Host | jenza.com
Duration |1 day

Cookie name  | _hjSessionUser_#
Description/ purpose  | Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on
the website and what pages have been read .

Host | jenza.com
Duration |1 year

Cookie name  | _tt_enable_cookie
Description/ purpose  | Used by the social networking service, TikTok, for tracking the use of embedded services.

Host | jenza.com
Duration |1 year

Cookie name  | collect
Description/ purpose  | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across
devices and marketing channels.

Host | google-analytics.com
Duration | Session 

Cookie name  | hjViewportId
Description/ purpose  | Saves the user's screen size in order to adjust the size of images on the website.

Host | hotjar.com
Duration | Session 

**Targeting  | We use the following targeting cookies:  **

Cookie name  | _fbp
Description/ purpose  | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party
advertisers

Host | jenza.com
Duration | 3 months 

Cookie name  | _fw_crm_v
Description/ purpose  | Collects information on user preferences and /or interaction with web-campaign content. This is used on
CRM-campaign-platform used by website owners for promoting events or products.

Host | jenza.com
Duration | 1 year

Cookie name  | _gcl_au
Description/ purpose  | Used by Google Ad Sense for experimenting with advertisement efficiency across websites using their services.

Host | jenza.com
Duration | 3 months 

Cookie name  | _ttp
Description/ purpose  | Used by the social networking service, TikTok, for tracking the use  of embedded services.

Host | jenza.com
Duration | 1 year

Cookie name  | _ttp
Description/ purpose  | Used by the social networking service, TikTok, for tracking the use  of embedded services.

Host | tiktok.com
Duration | session

Cookie name  | fbssls_#
Description/ purpose  | Collects data on the visitor’s use of the comment system on the web site, and what blogs/articles the
visitor has read . This can be used for marketing purposes.

Host | connect.facebook.net
Duration | session

Cookie name  | NRBA_SESSION_ID
Description/ purpose  | Collects user data through quiz/s rvey-like content. This allows the website to promote relevant products
or services.

Host | inspire.hanovercrm.com
Duration | session

Cookie name  | tt_appInfo
Description/ purpose  | Used by the social networking service, TikTok, for tracking the use of embedded services.

Host | analytics.tiktok.com
Duration | session

Cookie name  | tt_pageId
Description/ purpose  | Used by the social networking service, TikTok, for tracking the use of embedded services.

Host | analytics.tiktok.com
Duration | session

Cookie name  | tt_pixel_session_index
Description/ purpose  | Used by the social networking service, TikTok, for tracking the use of embedded services.

Host | analytics.tiktok.com
Duration | session

Cookie name  | tt_sessionId
Description/ purpose  | Used by the social networking service, TikTok, for tracking the use of embedded services.

Host | analytics.tiktok.com
Duration | session

Our BUNAC's cookie policy explains what cookies are, how we use cookies, and how to set and change your cookie settings. 